Udemy – Master Servicenow Admin & Development from basic to pro 2026 2026-9

Udemy – Master Servicenow Admin & Development from basic to pro 2026 2026-9

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Descriptions

Master Servicenow Admin & Development from basic to pro 2026, This comprehensive course is designed for IT professionals looking to enhance their skills in ServiceNow, a leading cloud-based platform for IT service management (ITSM). Participants will gain a deep understanding of both the administrative and developmental aspects of the platform, enabling them to effectively manage and customize it to meet organizational needs. The curriculum begins with an introduction to ServiceNow’s architecture, features, and user interface navigation. It emphasizes core administrative functions such as user and group management, role assignment, and access control, before advancing to complex topics like incident, problem, and change management processes, as well as data visualization through reporting and dashboard creation.

In the development section, students will learn to build and customize applications using ServiceNow Studio and the Application Repository. The course provides extensive hands-on experience with JavaScript scripting within the platform, covering client scripts, business rules, UI policies, and various Glide APIs. Throughout the program, practical exercises and real-world scenarios reinforce learning, ensuring participants can confidently apply their knowledge in professional roles. By the end of the course, attendees will be fully equipped to manage, configure, and develop on the ServiceNow platform, making them highly valuable assets to their organizations.

What you’ll learn

Introduction to ServiceNow
Overview of ServiceNow Platform
Navigating the User Interface
Understanding ServiceNow Architecture and Components
Key Concepts: Tables, Forms, Lists, Records
ServiceNow Administration
User Administration: Managing Users, Groups, and Roles
Data Management: Tables, Fields, and Relationships
Form Customization: Designing and Customizing Forms
UI Policies and Business Rules: Ensuring Data Integrity and Business Logic
Importing Data: Data Import Sets, Data Sources, and Data Transformations
Notifications: Email Notifications and Alerts
Service Catalog and Request Management
Workflows and Approvals
ServiceNow Development
Scripting in ServiceNow: Introduction to Client Scripts, Business Rules, and Script Includes
Glide APIs: Using GlideRecord, GlideForm, and GlideUser
UI Actions and UI Macros
Building and Managing Applications: Custom Applications, Application Scope, and Development Best Practices
IT Service Management (ITSM)
Incident Management, Problem Management, Change Management, Knowledge Management
Scheduled Jobs and Background Scripts
Flow Designer: Creating Flows and Actions, Subflows
Coding Standards and Practices
Admin and Developer Best Practices
Agile Development in ServiceNow
Hands-on Projects: Developing and Administering ServiceNow Applications
Real-world Use Cases for Problem Solving
End-to-End ServiceNow Application Development
UI Pages, UI Macros
UI actions, Client scripts, types of client scripts with examples
Business Rules, Types of business rules with examples
Scheduled Jobs with examples
Client side APIs like Glide User, GlideForm, GlideModal, GlideModalForm, GlideAjax, GlideList
Server Side API like GlideSystem, GlideRecord, GlideRecordSecure, GlideAggregate, GlideDateTime
Update Sets
Javascript for ServiceNow

Who this course is for

IT Professionals
System Administrators
Business Analysts
Developers
IT Managers and Team Leaders
Aspiring ServiceNow Practitioners
Frontend developers
Freshers

Specificatoin of Master Servicenow Admin & Development from basic to pro 2026

Publisher : Udemy
Teacher : Uday Academy
Language : English
Level : All Levels
Number of Course : 119
Duration : 85 hours and 42 minutes