Description

The ULTIMATE ITIL 4 Foundations Certification Course. This online training course provides IT leaders, professionals, support staff and personnel who interact with an organization’s digital and information systems with a practical understanding of the key concepts, common language, principles and methods that enable successful modern IT service management. The course is designed around the ITIL 4 Service Value System as outlined in the latest 2019 guidelines. The ITIL 4 certification program can be tailored to meet the learning needs of the individual and organization. The program uses a modular and tiered approach to allow you to develop a comprehensive view of service management or focus on specific areas of knowledge. This certification is for anyone who needs to understand the key concepts of IT and digital service delivery and is interested in helping their organization embrace a new culture of service management. This course is suitable for professionals at the beginning of their ITIL 4 journey or those looking to refresh their existing ITIL knowledge.

What you will learn:

• Understand how modern IT and digital services organizations operate.
• Understand how value-added can increase speed and efficiency.
• Understanding how work is guided by cultural or behavioral principles that benefit the broader organization.
• Understand how to use common service management terms and concepts.

Who is this course suitable for?

• Anyone interested in taking the ITIL v4 certification exam.

Course Details The ULTIMATE ITIL 4 Foundations Certification Course

• Publisher:  Udemy
• Instructor:  Sam Legion
• Training level: Beginner to advanced
• Training duration: 7 hours and 18 minutes
• Number of lessons: 33

Course syllabus on 2023/11

Prerequisites for The ULTIMATE ITIL 4 Foundations Certification Course

Course images

Sample course video

Download link

Download file – 870 MB

File(s) password: www.downloadly.ir

File size

870 MB